:root{
  --bg:#0f1115; --panel:#171a21; --panel2:#1e222b; --line:#2a2f3a;
  --text:#e7eaf0; --muted:#8b93a3; --red:#e5322d; --red2:#ff5a55;
  --green:#27c093; --amber:#f5b14c; --blue:#5b8cff;
  --radius:12px; --shadow:0 6px 24px rgba(0,0,0,.35);
}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--text);
  font:14px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}
h1,h2,h3{margin:0}
code{background:var(--panel2);padding:1px 5px;border-radius:5px;font-size:12px}
.muted{color:var(--muted);font-size:12.5px}

/* top bar */
.topbar{display:flex;align-items:center;gap:18px;padding:12px 20px;
  background:var(--panel);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5}
.brand{display:flex;align-items:center;gap:12px}
.logo{display:grid;place-items:center;width:38px;height:38px;border-radius:10px;
  background:linear-gradient(135deg,var(--red),#a31b17);color:#fff;font-weight:800;letter-spacing:.5px}
.brand h1{font-size:16px}
.brand .sub{color:var(--muted);font-size:11.5px}
.status{display:flex;gap:8px;margin-left:8px;flex-wrap:wrap}
.badge{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:999px;
  background:var(--panel2);border:1px solid var(--line);font-size:12px}
.badge b{font-weight:600}
.dot{width:7px;height:7px;border-radius:50%}
.dot.live{background:var(--green)} .dot.mock{background:var(--amber)} .dot.off{background:var(--muted)}
.gear{margin-left:auto;background:var(--panel2);color:var(--text);border:1px solid var(--line);
  padding:8px 14px;border-radius:9px;cursor:pointer;font-size:13px}
.gear:hover{border-color:var(--red2)}

/* tabs */
.tabs{display:flex;gap:4px;padding:10px 20px 0;background:var(--bg)}
.tab{background:none;border:none;color:var(--muted);padding:10px 16px;cursor:pointer;
  border-radius:9px 9px 0 0;font-size:13.5px;font-weight:600}
.tab.active{color:var(--text);background:var(--panel)}
main{padding:18px 20px 60px}
.tabpane{display:none} .tabpane.active{display:block}

/* toolbar + buttons */
.toolbar{display:flex;align-items:center;gap:10px;margin-bottom:14px}
.btn{background:var(--panel2);color:var(--text);border:1px solid var(--line);
  padding:9px 15px;border-radius:9px;cursor:pointer;font-size:13px}
.btn:hover{border-color:var(--red2)}
.btn.primary{background:var(--red);border-color:var(--red);color:#fff;font-weight:600}
.btn.primary:hover{background:var(--red2)}
.btn.ghost{background:none}
.btn.sm{padding:6px 12px;font-size:12px}
.btn.sm.del{color:var(--muted);padding:6px 9px}
.btn.sm.del:hover{border-color:var(--red2);color:var(--red2)}
.btn:disabled{opacity:.5;cursor:default}

/* split layout */
.split{display:grid;grid-template-columns:380px 1fr;gap:16px}
@media(max-width:900px){.split{grid-template-columns:1fr}}
.callslist,.result{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius)}
.callslist{overflow:hidden}
table{width:100%;border-collapse:collapse}
th,td{text-align:left;padding:10px 12px;font-size:13px;border-bottom:1px solid var(--line)}
th{color:var(--muted);font-weight:600;font-size:11.5px;text-transform:uppercase;letter-spacing:.4px}
tbody tr:hover{background:var(--panel2)}
tbody tr.sel{background:#241114}
.src{font-size:10.5px;color:var(--muted);text-transform:uppercase;letter-spacing:.3px}

/* result card */
.result{padding:18px;min-height:300px}
.empty{color:var(--muted);display:grid;place-items:center;height:260px;text-align:center}
.rhead{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-bottom:14px}
.verdict{font-weight:800;font-size:13px;padding:6px 14px;border-radius:999px;letter-spacing:.5px}
.verdict.PASS{background:rgba(39,192,147,.15);color:var(--green);border:1px solid var(--green)}
.verdict.FAIL{background:rgba(229,50,45,.15);color:var(--red2);border:1px solid var(--red2)}
.verdict.OTHER{background:var(--panel2);color:var(--muted);border:1px solid var(--line)}
.score{font-size:30px;font-weight:800}
.score small{font-size:13px;color:var(--muted);font-weight:500}
.rhead .meta{margin-left:auto;text-align:right;color:var(--muted);font-size:12px}
.xlsxlink{display:inline-block;margin-top:4px;color:var(--green);font-size:11.5px;text-decoration:none;border:0.5px solid var(--line);border-radius:6px;padding:2px 8px}
.xlsxlink:hover{border-color:var(--green)}
.chips{display:flex;gap:6px;flex-wrap:wrap;margin:4px 0 14px}
.chip{font-size:11.5px;padding:3px 9px;border-radius:999px;background:var(--panel2);border:1px solid var(--line)}
.chip.fatal{background:rgba(229,50,45,.14);border-color:var(--red);color:var(--red2)}
.block{margin-top:16px}
.block h3{font-size:12px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);margin-bottom:8px}
.ov{background:var(--panel2);border:1px solid var(--line);border-left:3px solid var(--amber);
  border-radius:8px;padding:9px 12px;margin-bottom:7px;font-size:12.5px}
.ov b{color:var(--amber)}
.flagline{font-size:12.5px;color:var(--amber);margin:4px 0}
.coach{margin:0;padding-left:18px} .coach li{margin:3px 0;font-size:13px}
.player{width:100%;height:34px;margin:2px 0 6px;border-radius:8px}
.transcript{max-height:300px;overflow:auto;border:1px solid var(--line);border-radius:9px;padding:6px}
.utt{display:grid;grid-template-columns:46px 52px 1fr;gap:8px;padding:5px 6px;font-size:12.5px;border-radius:6px;align-items:start}
.utt .ts{color:var(--muted);font-variant-numeric:tabular-nums;font-size:11.5px;padding-top:1px}
.utt .spk{font-weight:700;font-size:10.5px;letter-spacing:.3px;padding-top:1px}
.utt.agent .spk{color:var(--blue)} .utt.cx .spk{color:var(--green)}
.utt.agent{background:rgba(91,140,255,.06)} .utt.cx{background:rgba(39,192,147,.06)}
.utt .txt{line-height:1.45}
.transcript .txt-orig{display:none}
.transcript.show-orig .txt-en{display:none}
.transcript.show-orig .txt-orig{display:inline}
.btn.sm.tlang{padding:3px 9px;font-size:11px;margin-left:8px;vertical-align:middle}

/* section accordion */
.acc{border:1px solid var(--line);border-radius:9px;overflow:hidden;margin-bottom:8px}
.acc>summary{cursor:pointer;padding:10px 12px;background:var(--panel2);font-weight:600;
  font-size:13px;display:flex;justify-content:space-between;list-style:none}
.acc>summary::-webkit-details-marker{display:none}
.acc[open]>summary{border-bottom:1px solid var(--line)}
.param{display:grid;grid-template-columns:42px 1fr auto;gap:10px;padding:8px 12px;
  border-bottom:1px solid var(--line);font-size:12.5px;align-items:start}
.param:last-child{border-bottom:none}
.param .pid{color:var(--muted);font-weight:600}
.param .pbody{min-width:0}
.param .pname{color:var(--text);font-weight:600;font-size:12.5px}
.param .ev{color:var(--muted);font-size:11.5px;margin-top:1px}
.param .crit{color:var(--muted);font-size:10.5px;margin-top:2px;opacity:.8;font-style:italic}
.fatalmark{display:inline-block;margin-left:3px;color:var(--red2);font-weight:800}
.reason{font-size:12px;background:var(--panel2);border:1px solid var(--line);border-radius:8px;
  padding:7px 11px;margin:6px 0}
.reason b{color:var(--text)} .reason.muted2{color:var(--muted)}
.sc{font-weight:700;text-align:right;white-space:nowrap}
.sc.zero{color:var(--red2)} .sc.na{color:var(--muted);font-weight:500}
.sc.ovr{color:var(--amber)}

/* dashboard */
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:18px}
.statcard{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px}
.statcard .n{font-size:26px;font-weight:800}
.statcard .l{color:var(--muted);font-size:11.5px;text-transform:uppercase;letter-spacing:.4px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px}
@media(max-width:900px){.grid2{grid-template-columns:1fr}}
.panelbox{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px;margin-bottom:16px}
.panelbox h3{font-size:13px;margin-bottom:10px}
.bar{display:flex;align-items:center;gap:8px;margin:5px 0;font-size:12.5px}
.bar .track{flex:1;height:8px;background:var(--panel2);border-radius:4px;overflow:hidden}
.bar .fill{height:100%;background:var(--red)}
.bar.green .fill{background:var(--green)}

/* modal */
.modal{position:fixed;inset:0;background:rgba(0,0,0,.6);display:none;align-items:flex-start;
  justify-content:center;padding:5vh 16px;z-index:20;overflow:auto}
.modal.open{display:flex}
.modal-card{background:var(--panel);border:1px solid var(--line);border-radius:14px;
  width:100%;max-width:560px;box-shadow:var(--shadow)}
.modal-head{display:flex;justify-content:space-between;align-items:center;padding:16px 20px;border-bottom:1px solid var(--line)}
.modal-card>p{padding:12px 20px 0}
.x{background:none;border:none;color:var(--muted);font-size:18px;cursor:pointer}
.form{padding:14px 20px;display:grid;grid-template-columns:1fr 1fr;gap:12px}
.field{display:flex;flex-direction:column;gap:5px}
.field.wide{grid-column:1/3}
.field label{font-size:12px;color:var(--muted);display:flex;align-items:center;gap:6px}
.field input,.field select,.field textarea{background:var(--bg);border:1px solid var(--line);
  color:var(--text);border-radius:8px;padding:9px 11px;font-size:13px;font-family:inherit}
.field textarea{resize:vertical;font-family:ui-monospace,Menlo,monospace;font-size:12px}
.dropzone{border:1.5px dashed var(--line);border-radius:10px;padding:22px 14px;text-align:center;
  cursor:pointer;background:var(--bg);transition:border-color .12s,background .12s}
.dropzone:hover{border-color:var(--red2)}
.dropzone.over{border-color:var(--red2);background:rgba(229,50,45,.06)}
.dz-icon{font-size:22px;color:var(--muted);margin-bottom:4px}
.dz-browse{color:var(--red2);text-decoration:underline}
.dz-list{margin-top:8px;display:flex;flex-direction:column;gap:4px}
.dz-item{display:grid;grid-template-columns:1fr auto auto;gap:10px;align-items:center;
  background:var(--panel2);border:1px solid var(--line);border-radius:7px;padding:5px 10px;font-size:12.5px}
.dz-x{background:none;border:none;color:var(--muted);cursor:pointer;font-size:13px}
.dz-x:hover{color:var(--red2)}
.field input:focus,.field select:focus,.field textarea:focus{outline:none;border-color:var(--red2)}
.tag{font-size:9.5px;padding:1px 6px;border-radius:5px;font-weight:700;letter-spacing:.3px}
.tag.stt{background:rgba(91,140,255,.2);color:var(--blue)}
.tag.llm{background:rgba(39,192,147,.2);color:var(--green)}
.tag.api{background:rgba(245,177,76,.2);color:var(--amber)}
.modal-foot{display:flex;align-items:center;justify-content:flex-end;gap:12px;padding:14px 20px;border-top:1px solid var(--line)}
.spinner{display:inline-block;width:13px;height:13px;border:2px solid var(--line);
  border-top-color:var(--red2);border-radius:50%;animation:spin .7s linear infinite;vertical-align:-2px}
@keyframes spin{to{transform:rotate(360deg)}}
.set-yes{color:var(--green);font-size:11px}

/* video audit sub-tabs */
.subtabs{display:flex;gap:6px;margin-bottom:14px;border-bottom:1px solid var(--line);padding-bottom:0}
.subtab{background:none;border:none;color:var(--muted);padding:9px 14px;cursor:pointer;
  font-size:13px;font-weight:600;border-bottom:2px solid transparent;margin-bottom:-1px}
.subtab.active{color:var(--text);border-bottom-color:var(--red)}
.subpane{display:none} .subpane.active{display:block}
.chip.vchip{cursor:pointer;user-select:none}
.chip.vchip:hover{border-color:var(--red2)}
.chip.vchip.on{background:rgba(229,50,45,.14);border-color:var(--red);color:var(--red2)}
.chip.vchip.slow{border-style:dashed;opacity:.85}
.chip.vchip.slow.on{background:rgba(245,177,76,.16);border-color:var(--amber);color:var(--amber)}
.chip-sep{font-size:10px;color:var(--muted);align-self:center;padding:0 2px;text-transform:uppercase;letter-spacing:.4px}
.chip.seekts:hover{border-color:var(--blue);color:var(--blue)}
/* evidence frame strip */
.vstrip{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}
.vstrip img{height:64px;border-radius:6px;border:1px solid var(--line);object-fit:cover;display:block}
.vstrip a:hover img{border-color:var(--red2)}